Jillian Thomas & Co
  • About
  • Philosophy
  • Blog
  • Work Together
  • Book a Call

Terms Of Service

Accepting these Terms

Please read these Terms of Service ("Terms") carefully before using rootedandseen.com (the "Site") operated by Jillian Thomas & Co ("Company").

By accessing or using any content on the Site you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Site.

Privacy

Your use of the Site is subject to Company's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting the Site or sending emails to Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications provided electronically to you by Company, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Links to Third Party Sites

The Site may link to other websites ("Linked Sites"). These Linked Sites are not under the control of Company. Company is not responsible for the contents of any Linked Sites. Company provides these links as a convenience to you. The links do not constitute endorsement by Company of the site or any association with its operators.

Intellectual Property

You are granted a non-exclusive, non-transferrable, revocable license to access and use the Site in strict accordance with these Terms. All content included on this Site is the property of Company and is protected by copyright and other laws that protect Company's intellectual property and proprietary rights. You agree to not modify, publish, transmit, reverse engineer, or create derivative works found on the Site. You agree that you do not have nor will have any ownership rights in any protected content, and that Company does not grant you any licenses, express or implied, to the intellectual property of Company except as expressly authorized by these Terms.

AI Use Restrictions

The following terms apply to all users of the Site, purchasers of digital products, clients engaged in services with Company, students enrolled in Company's programs or courses, and organizers or hosts who engage Company in a speaking capacity. Where a term references a specific relationship (e.g., "Client," "Student," "Organizer"), it applies in that context.

Prohibition on AI Training Using Company Content and Deliverables

You agree not to input, upload, or otherwise submit any content from the Site, any digital product, any client deliverable, any course or program material, or any other work product provided by Company — including but not limited to written materials, templates, workbooks, videos, transcripts, slide decks, images, photographs, community content, and any other deliverables — into any artificial intelligence system, machine learning model, or automated tool for the purpose of training, fine-tuning, or otherwise developing an AI model. This restriction applies regardless of whether the content has been published or made publicly available. Ownership of the underlying intellectual property remains with Company unless otherwise expressly stated, and no license to use Company's work for AI training purposes is granted by these Terms.

Prohibition on AI Ingestion of Course and Program Materials

Students enrolled in any Company course, program, or membership agree not to input, upload, copy, or otherwise submit course materials — including but not limited to videos, transcripts, workbooks, templates, scripts, slide decks, and community content — into any artificial intelligence tool for any purpose, including generating summaries, creating study guides, producing derivative content, or training or fine-tuning an AI model. Doing so may constitute copyright infringement as well as a breach of these Terms. "Course materials" includes all content provided by Company, whether delivered through a course platform, via email, in a community space, or on a live call.

AI-Generated Intake Responses

Clients engaged in services with Company agree to complete all intake forms, questionnaires, and discovery materials using their own original responses. Responses generated or substantially drafted by artificial intelligence tools, including but not limited to ChatGPT, Claude, Gemini, or similar large language models, are not permitted. Client understands that intake materials are used by Company to assess brand voice, goals, and other individualized information, and that AI-generated responses may undermine the accuracy and effectiveness of Company's work. Client may use voice-to-text or transcription tools (such as Whispr Flow, Otter.ai, or similar) to capture and transcribe their own spoken responses, provided the substance of the response originates with the Client.

AI Feedback on Deliverables

Client agrees that feedback on any deliverable provided by Company — including but not limited to written copy, design files, photographs, and video — will reflect the Client's own opinions and direction. Client agrees not to submit Company's deliverables to any artificial intelligence tool for the purpose of generating, supplementing, or informing feedback, and agrees not to request that Company revise deliverables based on AI-generated critiques or suggestions. Client acknowledges that Company's creative decisions are intentional, and that AI-generated feedback may conflict with or fail to account for those decisions in ways that are not immediately apparent. Client may use AI grammar or spell-check tools (such as Grammarly) on written deliverables for the limited purpose of identifying typographical errors, provided no substantive feedback or revision requests are derived from such tools.

AI Editing of Visual Deliverables

Client agrees not to use artificial intelligence tools to alter, edit, retouch, stylize, or otherwise modify any photographs, videos, or visual assets delivered by Company without prior written consent. This includes but is not limited to generative fill, style transfer, AI-powered retouching, background replacement, and image synthesis tools. Client understands that modifications made using AI tools may alter the artistic integrity of Company's work and may constitute an unauthorized creation of a derivative work.

Prohibition on AI Notetakers on Calls

Clients, Students, and any other participants agree not to use any AI-powered notetaking, recording, transcription, or meeting intelligence tool — including but not limited to Otter.ai, Fireflies, Fathom, or similar — on any live group call, coaching call, one-on-one session, or community session with Company without prior written consent. Live calls may include confidential information, personal disclosures from other participants, and proprietary content, and the use of AI notetakers in these spaces is prohibited to protect the privacy and safety of all participants. Company may make recordings or AI-generated transcripts available at its discretion, and any such materials remain subject to all other restrictions in these Terms.

Prohibition on AI Use of Likeness

You agree not to upload, submit, or otherwise use any photographs, video footage, audio recordings, or other depictions of Jillian Thomas or any representative of Company — whether obtained from the Site, delivered as part of a service, captured at a speaking engagement, provided for promotional purposes, or obtained elsewhere — as inputs into any artificial intelligence image generation, video synthesis, voice cloning, or likeness replication tool. This prohibition applies to promotional materials, social media content, advertisements, event marketing, and any other use case. You further agree not to grant any third party permission to use Company's likeness or recorded content for any of the foregoing purposes. Any AI-generated content depicting Company's likeness, voice, or appearance, whether realistic or stylized, requires Company's separate, express written consent prior to creation or use.

Permitted Use of Company-Provided AI Tools

Where Company makes AI tools, chatbots, or automated assistants available within the Site or any program, you may use those tools solely for your own personal, educational, and business use in connection with the applicable product or program. You agree not to: (a) share access to those tools with third parties; (b) copy, replicate, reverse-engineer, export, or otherwise reproduce those tools outside of the designated platform; (c) use those tools to generate content that reproduces or substantially replicates Company's proprietary materials; or (d) use those tools in any manner inconsistent with these Terms. Access to any AI tools provided by Company is a limited, non-transferable license that terminates upon the conclusion of the program or cancellation of access.

Disclosure of AI Use in Service Delivery

Company may use artificial intelligence tools in the delivery of services and creation of content, including but not limited to research, drafting, ideation, and administrative tasks. Company represents that all deliverables are reviewed and refined prior to delivery, and that Company takes professional responsibility for the final work product regardless of the tools used in its creation.

Data Handling — Company-Offered AI Tools

Where Company makes AI tools or automated assistants available as part of the Site or any service, you acknowledge that inputs submitted to those tools may be processed by third-party AI platforms. Company will identify the platforms used upon request. Company is not responsible for the data practices of third-party AI providers, and you are encouraged to review the privacy policies of any such platforms. Company will not intentionally use your inputs to train AI models without separate written consent.

Limitation of Liability — AI Tool Outputs

Any AI tools provided by Company are offered as supplemental resources and do not constitute professional legal, financial, medical, or other licensed advice. Outputs generated by AI tools may contain errors, omissions, or inaccuracies. Company makes no warranty as to the accuracy or completeness of AI-generated outputs and is not liable for any decisions made in reliance on those outputs.

Digital Purchases & Refunds

The Site includes downloadable digital content available for purchase. This content is protected by copyright law. Sharing copyrighted work without permission is unlawful.

Read our Privacy Policy for information about how your payment is processed.

Due to the immediate availability of digital downloads, we do not provide refunds for any purchases of digital downloadable content. If you are dissatisfied with your purchase, please contact our customer care team at [email protected]

Indemnification

You agree to indemnify, defend, and hold harmless Company, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses relating to or arising out of your use of the Site, services, or digital products.

Dispute Resolution

Both You and Company agree that any dispute or claim arising from or relating to these Terms shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Liability Disclaimer

THE INFORMATION AND CONTENT ON THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. COMPANY MAY MAKE PERIODICAL CHANGES AT ANY TIME. COMPANY MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, TIMELINESS, OR ACCURACY OR THE INFORMATION ON THE SITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES, WITHOUT LIMITATION.

International Users

Company is owned and operated in the United States. If you access the Site or services provided by Company outside of the United States of America, you are responsible for compliance with your local laws.

Access Restriction

Company reserves the right, in its sole discretion, to terminate your access to the Site at any time without notice.

Governing Law

These terms are governed by the laws of Virginia without regard to its conflict of law rules, and the laws of the United States of America.

Entire Agreement

This agreement constitutes the entire agreement between you and Company with respect to the Site and supersedes all prior or contemporaneous communications between you and Company.

Severability

If any part of this agreement is determined to be invalid or unenforceable, the rest of this agreement shall still be enforceable and the portion deemed invalid will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

Change to Terms

Company reserves the right, in its sole discretion, to change these Terms. The most current version of the Terms will supersede all previous versions. Company encourages you to periodically review the Terms to stay informed on updates.

SMS Messaging Terms

1. Transactional SMS Program - B-Roll Bank Onboarding

Program Name

Jillian Thomas & Co. B-Roll Bank Onboarding

Program Description

Transactional SMS messages sent to customers who have purchased the B-Roll Bank digital product to deliver onboarding instructions and a complimentary call booking link.

Message Frequency

Approximately 1-3 messages per purchase.

Your information will not be shared with third parties or used for marketing purposes outside of the program described above.

2. Promotional SMS Program

Program Description

By providing your phone number and opting in to receive promotional SMS messages, you agree to receive marketing communications from Jillian Thomas & Co. These messages may include:

  • Product announcements and launches
  • Exclusive offers and promotions
  • Event invitations and updates
  • Educational content and tips

Consent

By checking the promotional SMS opt-in box and providing your phone number, you expressly consent to receive promotional SMS messages from Jillian Thomas & Co. Consent is not a condition of purchase.

Message Frequency

Message frequency varies. You may receive up to 4 messages per month, though frequency may vary based on promotions and campaigns.

Message and Data Rates

Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to all SMS messages sent and received.

General SMS Terms (Applies to All Programs)

Support Contact

For help, reply HELP to any message or email [email protected]

Opt-Out

Reply STOP to any message to unsubscribe at any time. Reply HELP for help. You may receive a final confirmation message after opting out.

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Not all carriers are supported.

Privacy

Your information will be handled in accordance with our Privacy Policy. We will not share your phone number with third parties for their marketing purposes.

Contact Us

Company encourages you to contact us at [email protected] with any questions or comments regarding these Terms.

Last updated: April 21, 2026

Jillian Thomas & Co

Visibility systems for people-first founders

About Philosophy Blog Work Together Contact

© 2025 Jillian Thomas & Co. All rights reserved.

Terms of Service | Privacy Policy